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Digital payment systems streamline transactions, ensure real-time updates, and enhance customer convenience.
Chandigarh, February 14, 2026: Chandigarh Power Distribution Limited (CPDL) has reported widespread adoption of its recently rolled-out in-house digital payment module. Everyday around 500 consumers are paying their electricity bills online.
The upgraded system enables real-time posting of payments into SAP, ensuring instant updation and reducing payment reflection delays. The initiative benefits consumers through immediate confirmation and greater transparency, while also optimising gateway charges.
To further enhance accessibility, QR code scanners have been installed across all CPDL offices, including RA, SDO, CM, and Division offices. QR codes are also available on the CPDL website landing page and are being printed on consumer bills.
A CPDL spokesperson said, “This new payment module marks a meaningful step in our journey toward fully digital transactions. The strong initial response reflects growing consumer trust in our secure systems. With real-time integration and expanded QR access, we are making bill payments faster, simpler, and more transparent for a wider segment of users. By strengthening our own platform and reducing reliance on third-party gateways, we aim to enhance efficiency while minimizing additional costs for customers.”
CPDL wishes to inform consumers that these methods are safe to use and encourages customers to adopt these options. This initiative marks another step in CPDL’s continued focus on technology-driven, consumer-centric service delivery and building a more efficient, transparent electricity distribution system.